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Britax Chaperone StrollerCombining the ultimate in convenience, comfort and style, the Britax Chaperone Stroller is the perfect match to the safest infant carrier to date; Britax Chaperone Infant Car Seat. With a simple new one-hand fold mechanism, the stroller is always in position for the next logical step. Smart features include a large under seat storage basket, functional child and parent trays, and a single brake pedal that engages and disengages both rear wheels.&n
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Technical Details
- One-hand fold with automatic chassis lock positions stroller for next logical step: placing in vehicle or standing upright- Large under-seat storage can be accessed even when seat is reclined
- Practical parent and child trays offer deep cup-holders and convenient storage
- All-wheel suspension provides for a smooth ride
- Adjustable height handle is comfortable and ergonomic for all care givers
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By Steffan Piper (Palm Desert, CA)
I'm long past the daily need for a stroller, but I pull this thing out everytime I sense someone is about to fall asleep or will fall asleep during the outing.
1. This is the easiest stroller to click-n-go with one hand currently being sold. It easily clicks open, and does so safely, and closes with equal ease.
2. It's sturdy, durable and easy to steer.
3. The sheer behemoth size of this monster makes a perfect sleeper stroller even for a five year old, which I've had a few in who slept soundly.
4. This is rugged enough to stand up to everyday use, but I'm glad I no longer have to.
5. One would think that the 'Cowmooflage Print' would be an awful choice in fabric pattern, but after I got this it was quickly apparent that his was actually the best color for several reasons.
This stroller gets a lot of remarks, ooh's and aah's and people all fancy the cow print when they see it in real life versus in a picture.
By newmama01
I love this stroller, I highly recomend this stroller to all. If you don't mind paying the price for this stroller I suggest to buy. I also purchased the Cowmooflage infant carrier which goes along with the stroller perfectly not only because it matches, but getting the carrier in and out is a breeze. I love the handle adjustments which is very handy!! when I'm pushing the stroller because I'm shorter and when my boyfriend pushes he can always adjust higher which always happens. The underneath storage is huge unlike some strollers you can actually get to the storage without adjusting the position of the child. Has two cup holders which is great when you have others with you. Also, the storage bin for cell phone or keys or anything that fits is nice especially because it locks pretty good. The child tray is also sturdy and nice that it can be removed to be cleaned or to stroll without it. I have not had problems as others seem to have with the visor falling back, it actually clicks into place so it can't fall back so I'm not sure what their problem actually was. Also, the customers that had problems with the wheels falling off I haven't experienced either. The only thing I could think of would be their being rough and throwing the stroller in the trunk. I own a coupe Honda Civic and the trunk is decent, but obviously not huge and I have no problems with getting in and out and I'm smaller built. The stroller is heavy, but I feel its worth it to have a well built stroller that I feel will last several years to come and probably more. I love the one hand pull to close the stroller, it does not close very small, but that is expected with a full size stroller and like I said it does fit in my Honda Civic so it can work. I actually can put other things in my trunk at the same time. The wheels feel almost made of a rubber material unlike a hard plastic which is nice and has shocks which is nice for a bumpy ride. The foot brake is also very handy. I really can't say anything bad except the weight, but it's a stroller your not suppose to carry it for long distances. I would buy again. Being a young mother I was afraid of spending a lot of money on this stroller due to mixed reviews, but I wouldn't put my child in any other stroller.
By James Ng (Oakland CA)
I have owned the Britax Red Mill Chaperone Stroller now for 7 months and I can really give a better review then when I first bought it. The Britax Chaperone is a attempt by Britax to enter the popular travel system market dominated by all their competitors.
I will try to stay completely objective on this review and hopefully that help those on the fence make a real informed decision.
First impressions:
When opening the box, the stroller feels quite impressive. The handlebars are soft to push, giving a slight gel like feeling, the wheels are smooth when pushing it and it feels really well constructed as it is solid. I love the red pattern and the matching car seat gives it an impressive look when fully assembled. Like others have mentioned, the adult cup holders are hvery elpful and the ability to move the handle bar position is great as I am much taller then my wife, so I left the bars up and she lowers the bars down.
Pros:
If you test drive the stroller at the local baby store, you will absolutely fall in love immediately. The stroller is so smooth versus every competitor product out there. The basket is large and the stroller is easy to convert from stroller to travel system by lifting the seat back to expose the metal clips. The canopy is large and when used as a travel system, good system to keep the baby from the elements like sun, rain and wind as the two canopies from the stroller and the car seat overlap and provide good shelter.
Here is where the things go wrong.
Cons:
Questionable durability designs. I am on my 4th stroller from Britax. I am glad the Britax Customer Service is so helpful as we have experienced many problems with this stroller.
1. The brake system is not fool proof. One day, we were out and we locked the stroller and it never unlocked. It was a real pain to carry the stroller and the baby back to the car because the brake system would not disengage. As you use the stroller more often, you will see sometimes, depressing the stroler brake will from time to time not completely disengage. Often, if you depress it again, it will free. However, for a $300 stroller, the fancy brake system needs to be bulletproof. THe locking system is fully enclosed, so no adjustments can be made to free the brake. If this happens to you, it can be quite frustrating to need to carry the stroller back to the car.
2. The front wheels fall off, alot. This is a known problem for the front wheels. the locking system for the front wheels are in a bad position where you can accidentally hit something to disengage the wheel and then the wheel will fall off. This happens most when trying to get the stroller out of the trunk. Hit the locking system bar and the wheel falls off. From my conversations with Britax, the locks are not strong enough to hold the wheel in place that the front wheels can fall off. Britax has retainer clips to help if you experience this alot. My car having a smaller trunk had this happen a few times and we had the retainer clips sent to us. It seemed to help.
3. The back wheels removable may fall off. If you accidentally push in the button on the wheel in the rears, the pin that holds the rear wheel may fall off. This may happen when closing the stroller and putting it back in the trunk. As you lift the stroller and put it in the trunk, if you put it in at an angle, you might accidentally release the rear wheel. Also, if you lock the wheels before putting the stroller in the trunk, the stroller shifting in the trunk might pop off the rear wheel. This happened to us. The button is too easy to accidently depress which means you have to be very careful when putting the stroller in the trunk and lifting it out. Since the stroller is so big, one time, my wife did not realize she lost the pin that holds the rear wheels and it popped out when traveling. Other strollers out there do not have removable wheels, so this is rarely ever a problem. I do not know if a removable rear wheel is a benefit or a problem. It seems like more of a problem then a benefit.
4. Hard to release the car seat from the stroller when baby is heavier. Since the car seat is so heavy, when your child gets to be about 20 pounds or so, it gets more and more difficult to release the car seat from the stroller without wrestling it. It also gets harder and harder to latch the car seat to the stroller due to the weight. THe release system, while thought to be a nice design, is very difficult to use when in practice. Sometimes you need to pull the release latch more then once or even use excessive force to unlock. When you are trying to left 30 plus pounds and you weigh 100 pounds, it is quite difficult. One would think that having a strong latch is good and I can agree with that, but it needs to be smooth when lifting the car seat out of the stroller. THe Britax is anything but smooth. More then one review has complained about this.
5. The basket does not lock. You will have things fall out. I think everyone who owns this will experience this at some point. It is way too easy to depress down when loading stuff into the basket. There should have been a button or a click lock system. This is a very poor design. More then one reviewer has complained about this as well.
In conclusion, this is one of the first products made in China by Britax and it shows. Shoddy workmanship, poor finishing quality, wheels that pop off accidentally and sticking release issues all plague this product. Would I purchase again? I am not sure. I love the adustable handle bars and that smoothness of the ride for my son, I hate the quality issues that have plagued this stoller and either it's design flaws or construction flaws. We have had 3 replacements already from Britax in 7 months and each one of our issues was not unfamiliar to the customer service representative, which means others have experienced it as well. The stroller and car seat is heavy, and can be a real hindrance in smaller cars and I would say it looks like a $500 system but works like a $25 system, which means its like a sexy fast car that is always in the mechanic shop. There is no excuse on why I am on my 4th stroller in 7 months. My first child's graco system never failed, never fell apart, never locked and refused to unlock,and just better in terms of usage and durability.
Maybe you will get a better experience then me, but to blindly think there are no issues with this stroller, you are only fooling yourself. My rating is the stroller gets 2 stars and Britax customer service gets 5 stars with a net 3 star review.
By A&A's mom (Michigan)
I've owned this stroller 6 months. I've owned a total of 12 strollers over the course of 9 years. Here is my opinion on this stroller and why you shouldn't buy it.
First, after the first weekend owning the stroller, the brake broke. I called customer service after a few months to exchange it as not only the brake broke, but the lining in the basket separated, the wheels kept falling off, and the latch was sticking. I spoke with a woman named Helen in customer service. Helen would not take down my concerns about the stroller (her comment: We're giving you a brand new stroller. What else do you want?) So here are my complaints:
Chaperone stroller design issues:
1. Bottom basket falls down even at a small bump and... items fall out. Other manuf. have a latch that opens and closes the bottom basket. That would be helpful. This drives me nuts every time I use the stroller. The bottom basket, while large, is useless because I can't use it.
2. Front wheels fall off when I take the stroller out of my Town and Country. Perhaps a better latching system for front wheels.
3. Parent tray often falls off. Better latching system for tray.
4. Three point harness should be a five point. Children can still climb out of this one.
5. Cushions on the straps of the buckle. If I try to tighten them so my child doesn't climb out, they are too tight around her neck and cause a red spot.
6. The stroller is hard to open and stay open. I often have to "throw" it open to get it to latch. I learned this the hard way when I thought it was latched, placed my daughter in the stroller, and it closed on her.
7. Locking mechanism when stroller is folded often sticks so it is very hard to open. I have to push pretty hard and have broken a few nails.
8. Cushion should be fully removable in case of accidents. You can only spot clean it.
9. The braking system is inherently flawed. My brake broke the first weekend we had the stroller.
Positives:
I like the parent tray and the child tray. I like the pattern. I like that it is large and roomy.
3 vs. 9. Purchase with caution.
By Don Overton (Chicago, IL United States)
I bought this stroller when I purchased the chaparone infant car seat. Britax is suppose to be the the "go-to" people for car seats but they are not the go to people for strollers. It's unfortunate, too, since I paid a lot of money for this stroller. The stroller arrived folded and it took me a while to find the "release" method to unfold the stroller. The "release" is the same color as the other parts. Perhaps if they could mold this "release" part a bright color to attract your eye's attention. Next, I tried to figure out how the seat "locks" onto the stroller but it really doesn't lock into place. I did not get that clicking sound to give me the warm and fuzzy feeling that the seat is secure. In fact, I could simply lift the seat right off the stroller. My previous stroller was Gracco brand and that product gave me the feeling that my child's seat was secure. I had much more confidence in the Gracco than I do this Britax stroller. Finally, once you have the seat in place, the seat is not level as indicated by the bubble in the level device on the side of the seat. Of course, my child is angled down and spits up in the seat while I was strolling him. I had to place something between the stroller and the seat to level the seat. Overall, I'm quite disappointed with this stroller and am not thrilled to use it because I don't perceive it to be secure. I have not used the seat of the stroller yet as my child is still less than two months old. However, as previously reviewed, there is virtually no cushioning on the seat back. Obviously, my insecurity with this stroller leads me to think just how safe is the seat? Britax sells a high end seat with a low end stroller? It just makes you wonder.
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